Thursdays at Three - What Have You Done for Your Customer Lately?

When was the last time you asked your clients, patients or consumers (customers) what they need and what they value? Susan has served as Associate Director of the Office of Presidential Personnel in The White House and Chairman, President's Committee on Women Business Enterprise, among countless other national posts. Peter F. Drucker is frequently called the Father of modern management and his work spawned an entire field of management.
Participant benefits:

• Learn “The Five Most Important Questions” (you will ever ask of your organization);
• What is simple but not easy about these questions;
• A boost for you and your board to courageously consider what you do, how you do it, and whether it is making a positive difference in the lives of the people you serve

(Leader to Leader is formerly the Peter F. Drucker Foundation for Nonprofit Management)

Register for this webinar